Customer loyalty is an important factor in running a successful business. It is important for companies to manage customer loyalty in an effective way in order to provide a good experience for their customers and increase their sales. Customer retention is a combination of strategies and techniques that companies can use to strengthen customer loyalty and retain customers. In this blog article, we will focus on the most important aspects of customer retention and see how companies can optimize their customer retention management.
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The Net Promoter Score, or NPS, is a metric that shows companies how loyal their customers are. This score was developed by Fred Reichheld. It is used worldwide, across all industries and by numerous companies.
What actually makes us? We provide you with the answer:
Incentive is best translated as incentive or incentive.
In “business German”, incentive stands for measures or benefits that are intended to increase the motivation of employees.