Our references & customer testimonials
In the course of time we were allowed to realize great projects for many well-known customers, here you can see an excerpt. In any case, if you choose us and entrust us with your project, you will be in the best of company!
What our customers think about us
References by industry
Loyalty management? Isn’t that something for consumers? We have been hearing these or similar statements again and again for many years. However, we are convinced that there is no better way in B2B than to retain your business partners in the long term through a loyalty program.
Loyalty is about understanding behaviors that lead to engagement and rewards and help reduce churn. Retaining business partners and thanking them for their loyalty costs only a fraction and has a more lasting effect than short-term measures to acquire new customers. The goal is for your business partner to see clear benefits for themselves via the price-performance ratio.
As a B2B company, we understand your challenges and can apply our expertise across industries. We will work with you to develop a creative, hard-to-replicate program that is a clear differentiator for your company.
Scandals, pandemics, the mobility revolution – the automotive industry is under enormous pressure. It had been hoped that the situation would ease and that it would be possible to match old sales records, but automakers are still in a bind.
Manufacturers and retailers are now challenged to win back trust. They need to create innovative ways to re-engage consumers.
We are the right partner for this. We are always finding new ways to appeal to and inspire your customers. Together with you, we develop a concept that perfectly fits your requirements. The goal here? We want to make you more relevant to your target group with the help of added value, appreciation and targeted approaches, thus promoting loyalty to your brand.
Trade | Ecommerce
Deserted pedestrian zones and vacancies, what digitalization and online retailing have started has accelerated the corona pandemic.
Mere discount battles no longer attract customers from behind the stove, and online stores are a dime a dozen. Retailers must come up with new strategies to create interfaces between the online world and the personal shopping experience. The goal must be to appeal to the customer in a way that creates an emotional connection that focuses on you as a brand.
We have experience working with retailers of all sizes in all industries both in-store and online. We help you identify your most valuable customers and increase revenue through loyalty management, measurable retention strategies, unique incentives and relevant communications. Whether bonus program, loyalty app or wallet solutions for customer cards – we will find the optimal solution for you.
Fashion | Lifestyle
The fashion and lifestyle industry is facing major challenges. Due to sometimes low margins, the fast fashion brands and the change in retail landscapes, your brand needs loyal fans. Advocates who not only love your products, but carry the entire vision of your brand.
To address your target group we find the right ways. Thus, your brand always remains modern and relevant. They capture and convert consumers not just into one-time or two-time buyers, but into loyal fans. Together, we can improve the user experience and transform your company’s image. We implement dynamic tools and solutions, generate a customer journey across all channels (e.g. at POS, via app or social media, etc.) and with the help of a wide variety of tools (games, mobile devices, and many more).
We will help you identify your most valuable customers and strengthen loyalty through loyalty management, measurable retention strategies, unique incentives and relevant communications. The result? Through loyalty management and intelligent customer retention strategies, you reduce the churn rate. With the help of relevant communication, you strengthen the bond and create loyal fans. We will help you to create your own fan club!
The changes in retail landscapes and consumer behavior are already being felt by many travel marketers. The comparability of prices, hotels and tour operators is easier than ever. While the “points as rewards” loyalty paradigm still prevails in the industry, we are designing loyalty strategies that challenge this model.
We work with you to develop an approach that focuses on driving loyalty through the delivery of recognition, personalized services, value-adds, unique experiences, and targeted data-driven offers. We integrate the wealth of travel data into your loyalty offering, creating significant benefits in terms of both customer perception and revenue.
More than ever, travel marketers can maximize their ancillary revenue by offering targeted, sponsored offers to their customers. Use the information gained from your loyalty program and optimize the point of contact between you and your customers.
According to a recent Gallup survey of retail customers of credit institutions, trust in financial institutions is still very low compared to the level before the 2008 financial crisis. However, despite significant headwinds, the financial services industry has tremendous opportunities. With the latest trends and technological advances, we offer even more ways to customize loyalty and retention to create a holistic, emotional relationship.
We create more than just customer loyalty programs. Our conception, technology and creative executions are designed to build deep client relationships. This forms the basis for higher customer lifetime value. They gain insight into customer behavior and bring back the relationship that the banking world has sorely missed. Back to a time when people valued and trusted their bank. The bank she knew by name.
Industry | Energy
Less emotional, difficult to emotionalize – create added value, B2B as well
Pharma | Chemistry
Trust, little emotional, make personal access possible
Print is dead
IT | Electronics
Interchangeability, foreign competition, price war
Despite our diverse references, your industry was not among them? Don’t worry, thanks to our many years of experience, we will also find the perfect solution for you and can advise you precisely. Don’t be shy and contact us, because we are the expert in the field of loyalty solutions and look forward to any new challenge!
Over 30 years of experience – we know how it works!
We are specialists in all aspects of customer loyalty and know what matters. Our goal is to develop a customized customer loyalty program for you which fully exploits the economic potential and at the same time offers the decisive added value for your customer.
Trust in a multitude of successfully implemented projects and let our satisfied customers convince you. You are in good hands with us.