We develop powerful rewards programs
Conception, Systems + Fullservice
Every company wants to have loyal and satisfied customers. Customers who are so confident in you that they do free marketing for you by recommending your business to friends and family. These customers also do not immediately migrate to a competitor just because the latter has a lower price or a supposedly better product.
But how is it possible to achieve this customer loyalty?
Probably every person is happy about small attentions or rewards. Be it for a birthday, as a thank you or simply “just because”. So do your customers.
A rewards program offers your customers other incentives and exclusives in addition to the usual “bonus points” to collect. Members of such programs often receive additional discounts, upgrades, birthday surprises, exclusive customer service and generally enjoy many more benefits.
Different categories or levels in which customers are located and can move up enables you to address your customers accordingly. Segmentation is usually based on how often a customer has already made a purchase or used the service. A “gold customer”, for example, is offered more privileges than a “silver customer” and can enjoy a special service. The customer thus experiences appreciation.
However, not only your customer experiences advantages, you also benefit enormously!
Not only will you gain new customers, but you will also increase the loyalty of your existing customers to your company. Furthermore, this also increases the purchase frequency and the revenue per customer. By implementing a rewards program, you can also personalize your customers’ purchases and and get a 360° view.
Increase the loyalty and satisfaction of your customers and your sales.
Conclusion: if a customer loyalty system is successful, it can contribute very massively to the economic goals of your company.
We would be happy to advise you on the most important points for your customer loyalty program in a free consultation. Talk about tips and tricks, but also the limits of what is feasible and whether a customer loyalty system makes sense for your company and how it pays off in concrete terms.
Upon request, we will be happy to show you our methodology for a successful design of your customer loyalty system. Likewise, we will be happy to prepare an initial non-binding offer for you.
Look forward to innovative ideas and their first-class implementation. You are in the best of company with PRODATA. Get off to a successful start with us!