Loyalty and customer retention references

Published examples from our customer loyalty and partner programmes, from initial design to ongoing operations.

Loyalty and customerretentionreferences

Published examples from customer loyalty and partner programmes, from initial design to ongoing operations.

Customer testimonials & references

Our published references demonstrate experience in customer loyaltyprogrammes, partner programmes, customer cards, portals and data processes.

Our references show how PRODATA supports customer loyalty and partner projects from the first idea through ongoing operations. Whether a customer card, partner programme, portal or data process, we connect strategic consulting, appropriate technology and operational delivery around each business model.

Explore examples from different industries and discover PRODATA’s experience in comparable projects. In a personal conversation, we can identify the approaches most relevant to your objectives.

Together, we were able to take our international customer loyalty programme to a new level. In particular, the direct connection to our CRM system opens up additional opportunities for customer-centric communications. The collaboration is consistently professional, from strategic consulting and concept development through implementation and ongoing fulfilment. We can recommend PRODATA as a partner.

Thomas Lödel, Head of Marketing ROTHENBERGER Group

Thank you, PRODATA. I am delighted with the fast and professional implementation of our customer loyalty system.

Ralf Hartmann – Loyalty Project Manager,
August Brötje GmbH

PRODATA provides excellent, reliable support for the implementation and full-service operation of our international partner programme.

Peter Dünzelmann – International Loyalty Systems Project Management, Bosch Thermotechnik

The software developed by PRODATA supports us very effectively in our daily customer interactions. We are convinced of PRODATA’s capabilities.

Giovanni Vigorit
Marketing Manager, Fiat Chrysler Group

There are many reasons why we chose PRODATA, including its extensive expertise and creative ideas. PRODATA impressed us with its competent work!

Hauke Böckmann – Sales and Marketing Management,
1. FC Köln GmbH & Co. KGaA

When choosing a partner to develop our customer loyalty strategy, expert advice was especially important alongside many years of experience. PRODATA fulfils all these requirements to a high standard. We look forward to the next steps in our collaboration.

Kim Schiefer – Head of Strategic
Digital Business Development

PRODATA delivered exactly what we wanted and created excellent software. It is saving us real money!

Dr. Stefan Kaiser – IT Project Management,
Kabel Deutschland GmbH

We chose PRODATA for the introduction of our new customer loyalty system primarily because of its innovative concepts and tailored IT environment.

A. Schömig – Management,
Derpart GmbH

In PRODATA, we found a capable, strong full-service partner for developing and operating a portal for sales and channel management and customer loyalty. The team supports us proactively with creative concepts. Planning, design and implementation were completed to our full satisfaction, and we look forward to continuing our collaboration.

Sebastian Rettke – Marketing Management,
Baumit GmbH

In PRODATA, we found a reliable partner that provided expert advice on all aspects of our direct marketing processes. PRODATA developed and implemented all necessary processes quickly and flexibly. Alnatura is convinced of the expertise and capabilities of PRODATA Datenbanken und Informationssysteme GmbH and thanks the team for the successful collaboration.

Eva Liebelt – Head of Store Communications, Alnatura Produktions- u. Handels GmbH

PRODATA is our reliable dialogue marketing partner. Flexible, tailored processes and intelligent data processing meet our requirements extremely well. We look forward to continuing our successful collaboration.

Annabelle Hoeps – Project Manager Marketing/e-commerce, cheaper.de

We are very satisfied with PRODATA’s services. Solutions to challenges are found and implemented quickly. The project managers provide excellent support, and we feel well looked after at all times.

Tobias Erber – Marketing, Modepark Röther

We have worked successfully with PRODATA for ten years and have always found effective, rapid solutions to changes and adjustments along the way.

Ira Muffler – Service Quality Coordinator,
Best Western Hotels Deutschland

Your focused, goal-oriented overall project management and delivery of our customer card programme are admirable.

It is excellent how calmly you develop pragmatic solutions, even when requirements change at very short notice.

Dr. Jagenberg – Director Marketing & Online Sales, Hallhuber GmbH

We are very satisfied with PRODATA. Our order was carried out quickly, very quickly!

Sandro Renk – ITS Infrastructure Management,
SBK Siemens-Betriebskrankenkasse

We look back proudly on a long and successful collaboration with PRODATA. Orders were always handled quickly, smoothly and to our full satisfaction.

Mr. Knoch – Senior CRM Manager,
Immobilien Scout GmbH

We appreciate you and your work very much!

Harald M. – Managing Director, Germany’s largest customer club

Working with PRODATA is seamless. The project managers are very attentive and always find a practical answer.

Thomas Weiß – Team Manager Employer Service,
VBL Versorgungsanstalt des Bundes und der Länder

PRODATA’s data processing makes our work much easier. They always achieve the best possible outcome.

Gerda Schmider – Marketing, TRUMPF Grüsch AG

Overall, we are very satisfied with PRODATA. The data quality is very good and the processing is very fast.

Benjamin Knebel – Sales Controlling, Medienhaus Lensing Verlag Lensing-Wolff GmbH & Co. KG

Everything was processed meticulously. The speed also impressed the Swatch team.

Walter Küpfer – Assistant Swatch Retail, Swatch AG

Together, we were able to take our international customer loyalty programme to a new level. 

The collaboration is consistently professional, from strategic consulting and concept development through implementation and ongoing fulfilment. We can recommend PRODATA as a partner.

Thomas Lödel, Head of Marketing
ROTHENBERGER Group

Regarding our collaboration, I would like to say that everything worked very smoothly. Thank you! We are very satisfied with the result.

Beate Schneider – Head of Customer Service,
ERGO Lebensversicherung

We have already commissioned PRODATA many times. We are always very satisfied with the process. The processing is quick and the quality of the work is always very good.

Jeanine von Lacroix – Sales and Marketing Management, SOS Children’s Villages Worldwide

Project delivery with PRODATA consistently works extremely well, and data quality is very good. We are thoroughly satisfied.

Tom Weiss – Head of Marketing Datacenter,
Schweizer Milchproduzenten SMP

We were particularly satisfied with the communication, also we were competently looked after and advised. In the future, we can also imagine further projects with PRODATA.

Astrid Köppe – Head of Marketing,
Sinziger Mineralbrunnen GmbH

On the basis of a recommendation, we have chosen PRODATA. We have not regretted our decision – the consultation is very good and the orders are met within the schedule. I can recommend PRODATA immediately and without restrictions.

Bernd Hummel – Head of Customer Service, Gemeinschaftswerk der Evangelischen Publizistik GmbH

The processing of our order took place quickly and in a short period of time.

Ms Kleine-Kalmer – Head of Marketing,
JP|Kom GmbH

PRODATA delivered excellent, punctual and exceptionally friendly service. The customer comes first.

Marc Mehnert – Head of Customer Service,
Mammography Screening

We have enjoyed a positive business relationship with your company since 1999. PRODATA Datenbanken und Informationssysteme GmbH has proved a capable and competent partner. We have great confidence in the team and look forward to continued success together.

Klaus Danner – Head of Customer Communication,
Festool GmbH

We would like to thank you very much for your commitment and support in our project, also on behalf of the Board of Management.

Ursula Cüppers-Böhle – Member of the Management Board, Deutscher Verband für Physiotherapie (ZVK) e.V.

The partnership with PRODATA has led to a significant improvement in our customer loyalty strategy. Your team has supported us with tailor-made solutions and outstanding expertise

Sandra Tauber, Project Manager CRM and Customer Loyalty, RMV GmbH

We are happy to confirm our successful cooperation. We are completely satisfied with the implementation of our projects, which is why we continue to rely on PRODATA.

Jennifer Stegmaier – Marketing, Müller Ltd. & Co. KG

We look forward to further cooperation and can recommend PRODATA GmbH without restriction.

Caroline Paschvoß – Manager Research, Air Berlin

We have come to know PRODATA as an innovative and experienced agency for customer loyalty systems.

Hubertus Brüggemann, Sales Director

PRODATA provided excellent strategic advice on the design of loyalty programmes. Its expertise and enthusiasm for customer loyalty were evident throughout.

Stefan Seele,
Head of Innovation and Product Development

When choosing PRODATA, its experience in designing and developing web-based software solutions was particularly important to us.

Martin S. – Customer Service Manager,
Germany’s largest loyalty programme

What our customers think about our work

35 years of experience since 1991
More than 500 successful projects.

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Thorsten Heftrich,
Loyalty Consultant and Managing Director

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Thorsten Heftrich

Loyalty Consultant and Managing Director

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