More than 30 years experience

Over 1000 successful projects

Full service: from conception to operation

Kunden gewinnen und halten

Bestandskunden länger halten

Emotionale Bindung an Ihr Unternehmen

Kündigungen verhindern

Mehr Ertrag pro Kunde

Höhere Kauffrequenz

Mehr Kundenumsatz

Kunden gewinnen und halten

Bestandskunden länger halten

Emotionale Bindung an Ihr Unternehmen

Kündigungen verhindern

Mehr Ertrag pro Kunde

Höhere Kauffrequenz

Mehr Kundenumsatz

Kunden gewinnen und halten

Bestandskunden länger halten

Emotionale Bindung an Ihr Unternehmen

Kündigungen verhindern

Mehr Ertrag pro Kunde

Höhere Kauffrequenz

Mehr Kundenumsatz

Jetzt unverbindlich beraten lassen

KUNDENBINDUNGSPROGRAMME

Erfolgreich dank intelligenter

PRODATA ist Ihre Full Service Agentur
für Kundenbindungsprogramme.

Unsere erprobte Methodik sichert Ihren Erfolg.

Join our successful customers

Mercedes-Benz
BASF
Michelin
Audi
Volkks
Festool
Trumpf
Festo

This is what you can achieve through successful customer retention

  • Increasing sales with customer loyalty

  • Increase customer satisfaction

  • Retaining existing customers

  • Win back customers

  • Increase shopping cart value per customer

  • Prevent terminations

  • Increase purchase frequency

  • Data mining about your customers

  • Emotional attachment to your company

  • Extend customer life cycle

  • More sales/earnings per customer

  • higher share of wallet

Are you currently facing at least one
of these challenges?

YOU WANT TO BIND YOUR CUSTOMERS MORE CLOSELY AND CONVERT MORE?

Do you want to change customer behavior in your favor? Realize more and more frequent sales? Do you want to know who your customers are and how to activate them effectively?

Do you want to keep your existing customers longer?

Are you currently spending a lot of money and effort to attract new customers instead of profiting from your existing ones?

YOU WANT TO STAND OUT FROM THE COMPETITION?

The pressure is on and you have to constantly compare prices with the competition? Do you want to offer more than price and performance to stay competitive?

YOU WANT TO ACTIVATE YOUR EXPENSIVE SALES TEAM MORE EFFICIENTLY?

You are not satisfied with the efficiency of your sales team and are looking for ways to motivate them to perform better in the long term and to provide you with completely new ways of working the market?

In 5 steps we develop a successful customer loyalty program for you

  • Step 1

    PRE-TALK & ANALYSIS

    We get to know you and define your goals together with you.

  • Step 2

    CONSULTING & CONCEPTION

    To match this, we work with you to find the perfect solution for your situation and design a customized concept for a customer loyalty program.

    Step 2

  • Step 3

    SETUP, SYSTEMS & COMMUNICATION

    Systems, interfaces and software are developed to fit exactly. Already existing structures can be individually observed and included.
    Effective advertising campaigns are developed and implemented.

  • Step 4

    GO-LIVE & OPERATING PHASE

    We also take over the operation and support of your customer loyalty
    program and, if applicable, a benefits / rewards store including customer support & rewards procurement, etc.

    Step 4

  • Step 5

    REPORTING & OPTIMIZATION

    As a full-service agency, we work with you to continuously optimize all processes for the success of your customer loyalty program.
    systems.

Success stories from and with PRODATA

In the development of a strategic concept for customer loyalty, competent consulting was very important to us in the choice of partner, in addition to many years of expertise. All these aspects are fulfilled to a high degree by PRODATA. We look forward to the next steps of cooperation.

Kim Schiefer
Head of Strategic Business Development Digital

It is admirable how focused and goal-oriented they are in the overall project management and implementation of our loyalty card program. It’s simply great how PRODATA calmly develops pragmatic solutions for even the most urgent changes in requirements.

Dr. Jagenberg
Director Marketing & Online Sales, Hallhuber GmbH

Bosch

PRODATA supported us very well in the implementation of an international partner program.

Peter Dünzelmann
Project management int. Loyalty Systems, Bosch Thermotechnology

We chose PRODATA for the implementation of our new customer loyalty system mainly because of the innovative concepts and the customized IT environment.

A. Schömig
Management, Derpart GmbH

Learn more in our free whitepaper
on the subject of customer loyalty

How to maximize the potential of your customers with a customer loyalty program
How digitalization can increase the efficiency of customer retention in marketing & sales
Tangible reasons for a customer loyalty program
How we develop a successful customer loyalty system for you

All our service modules for your customer loyalty program at a glance

Flexible and individually combinable for your success

Strategy & Communication/
Software concept

Customized software solutions/ flexible adaptation

Omnichannel onboarding measures and strategies

Sales and marketing campaigns

Reward management & e-commerce solutions incl. Customer support

Benefit from a successful customer loyalty program

approx. 50%

of all existing customers
assume
Customer loyalty programs participate

7 - 10 times

It is more favorable to retain existing customers than to acquire new ones.

up to 45%

more turnover you can achieve thanks to loyal regular customers

Owner-managed

“It is our common goal to provide the best customer loyalty program
suitable for you to develop. We accompany you from the conception
all the way to operations.”

Thorsten Heftrich, Managing Director

The two owners Wolfram Eberitzsch and Thorsten Heftrich
As managing directors, we stand by the highest performance and quality
and personally vouch for their implementation in your company PRODATA.

Owner-managed

“It is our common goal to provide the best customer loyalty program
suitable for you to develop. We accompany you from the conception
all the way to operations.”

Thorsten Heftrich, Managing Director

The two owners Wolfram Eberitzsch and Thorsten Heftrich
As managing directors, we stand by the highest performance and quality
and personally vouch for their implementation in your company PRODATA.

Let us advise you now!

Want to learn more about how a customer loyalty program can help you

Be able to achieve your goals? Contact us.

100% non-binding & free of charge

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You reach our consultants also

directly by phone or e-mail:

CONTACT

PRODATA Datenbanken und Informationssysteme GmbH
Kriegsstraße 236
D-76135 Karlsruhe

Phone: +49 (0)721 / 98 171 – 111

sales (@) prodata.com