Loyalty Programs for B2B & B2C – PRODATA makes the difference.
Motivate your customers for more and better collaboration.
PRODATA – Full-service for your successful loyalty program.
Loyalty Programs for B2B & B2C – PRODATA makes the difference.
Motivate your customers for more and better collaboration.
PRODATA – Full-service for your successful loyalty program.
Why Personalized Customer Loyalty? Because it boosts your company.
INCREASE LOYALTY
Customers constantly compare prices and quickly switch to other providers. Counteract this mechanism with a smart loyalty program! You retain your customers long-term and specifically influence their behavior with tailored offers, rewards, and benefit programs.
In a Dynamic World where Customers Quickly Switch to Competitors, Strong Customer Loyalty Programs are your Formula for Success.
DELIGHT CUSTOMERS
A Successful Loyalty Program is Based on a Strong Strategy and Perfect Implementation.
It motivates and emotionally engages the customer. For sustainable behavioral change. Choose your individual path among the different types of loyalty programs to address, reward, and retain your customer base.
From small to large, from affordable to high-end, from national to international – PRODATA develops your solution precisely and quickly. Your new program can go live in as little as 8 weeks. Interested?
Achieve measurable loyalty success with PRODATA. 4 KPI examples from over 60
Reduced churn and increased customer satisfaction
Increased Revenue
Higher Share of Wallet
Acquisition of customer data and opt-ins
Our Success Stories:
Loyalty Projects presented concisely and effectively
Customer Retention Rate
Loyalty Pays Off: Successful B2C Loyalty Program in Retail
For a renowned retailer with over 200 stores, we introduced a tailored B2C loyalty program that significantly increased customer loyalty. Through exclusive discounts and personalized engaging offers, we were able to boost customer retention by an impressive 45% and increase the average order value by up to 35%. Discover how we transform loyalty into growth in retail.
Tradesperson Loyalty
Innovation Meets Craftsmanship: Strong Growth in the Trades Sector
For our client, a manufacturer in the SHK segment of products for tradespeople, we revitalized the three-tier distribution system. Through targeted measures to strengthen and reward relationships between manufacturers, wholesalers, and tradespeople, we were able to increase sales by 32% and significantly expand distribution reach. Learn how an effectively managed dealer/tradesperson network leads to measurable success and a significantly increased Share of Wallet.
Strategy Consulting
Two Years, One Goal: Successful Loyalty Strategy for a Universal Bank
In a two-year project, we supported one of the major universal banks in developing and implementing a holistic loyalty strategy. The result: an increase in customer retention by 21% and an 11-point rise in the NPS score, as well as a 14% increase in average customer value (program participants). Discover how our consulting significantly contributed to this success.
Churn Rate Minimized
Customers Delighted: Successful Churn Prevention for a German Car Insurer
For a German car insurer, we developed an innovative churn prevention program. By early detection of churn risks, tailored offers, and attractive rewards, we were able to motivate customers to renew their contracts. Additionally, the program optimized complaint management and increased customer satisfaction by 28%. Overall, we reduced the churn rate by 22% and sustainably strengthened customer loyalty.
New Customer Acquisition
Refer and Benefit: Successful Customer Referral Program in the Telecommunications Sector
Our client from the telecommunications industry benefited from an effective customer referral program. Through shared rewards, contests, and targeted special drawings, we were able to significantly expand the customer base. Intelligent follow-up actions led to 68% of referred contacts becoming new customers. Learn how we achieved sustainable growth through creative strategies.
Gamification in E-Commerce
Gamified Success: Dwell Time Increased by up to 250%
A well-known B2C e-commerce provider revolutionized customer retention through the use of gamification elements. Users now spend up to 2.5 times longer on the platform during promotional periods, which led to an impressive 39% increase in coupon, offer, and bundle redemption. Discover how playful elements improve the shopping experience, increase brand memorability, and boost sales.
Employee Satisfaction
Motivation Reimagined: Successful Incentive Program for Employees
For a leading IT service provider, we created a comprehensive employee incentive program. By rewarding individual achievements, teamwork, innovations, cost savings, new colleague acquisition, and personal development with highly attractive rewards and benefit programs, we were able to increase employee satisfaction by an impressive 45%. Discover how targeted recognition, promotion, and incentivization lead to higher motivation and productivity.
Optimized Rewards Shop
Sales Success for a DAX Corporation: Rewards Shop Optimized – Increased Appeal, Reduced Costs
For a DAX corporation, we elevated the rewards shop for its external sales outlets to a new level. Through a comprehensive redesign in appearance and user-friendliness, as well as the introduction of new reward and benefit programs, we were able to significantly increase the shop’s appeal. Additionally, we reduced procurement costs for our client by 23% – a significant added value for the company.
Sales Incentivization and Control System
Accelerated Sales: Successful Sales Management for an Automotive Bank
For a major automotive bank, we developed a tailored sales incentivization and control system. This system informs, trains, manages, and rewards the sales team of independent car dealers for product sales and special promotions. Through effective information, training, and attractive rewards, we achieved a double-digit sales increase and boosted participation in training programs by 72%. Learn how we put sales in the automotive industry on the fast track.
What Our Clients Say
It is Admirable how Focused and Goal-Oriented You are in Implementing the Overall Project Management and Execution for our Customer Card Program. It’s Simply Excellent how Calmly You Develop Pragmatic Solutions Even for the most Urgent Changes in Requirements.
Dr. Jagenberg – Director Marketing & Online Sales
Hallhuber GmbH
PRODATA Provided Excellent Support in Implementing an International Partner Program for Us.
Peter Dünzelmann – Project Lead, International Loyalty Systems
Bosch Thermotechnik
Thank You, PRODATA. I Am Thrilled with the Fast and Professional Implementation of our Customer Loyalty System.
Ralf Hartmann – Project Manager Loyalty, August Brötje GmbH
When Developing a Strategy Concept for Customer Loyalty, Competent Consulting Was Particularly Important to Us in Partner Selection, in Addition to Long-Standing Expertise. PRODATA Fully Meets all these Aspects. We Look Forward to the Next Steps of our Collaboration.
Kim Schiefer – Head of Strategic Digital Business Development
We Chose PRODATA for the Introduction of our New Customer Loyalty Systems Primarily Due to Their Innovative Concepts and Tailored IT Environment.
A. Schömig – Management, Derpart GmbH
We are Very Satisfied with PRODATA’s Services. Solutions are Found and Implemented Very Quickly for Challenges. The Support from the Project Managers is Excellent, and We Feel Very Well Taken Care of at all Times.
Tobias Erber – Marketing, Modepark Röther
There are many Reasons why We Chose PRODATA. Among Them are Their Great Expertise and Creative Ideas. PRODATA Impressed Us with its Expert Work!
Hauke Böckmann – Sales and Marketing Management, 1. FC Köln GmbH & Co. KGaA
For the Setup and Operation of a Portal for Sales, Trade Management, and Customer Loyalty, We Found a Competent and Strong Full-Service Partner in PRODATA, who Actively Supported Us with Creative Concepts. Planning, Conception, and Implementation Proceeded to our Complete Satisfaction, and We Look Forward to further Collaboration.
Sebastian Rettke – Head of Marketing, Baumit GmbH
The Partnership with PRODATA Has Led to a Significant Improvement in our Customer Loyalty Strategy. Their Team Supported Us with Tailored Solutions and Outstanding Expertise.
Sandra Tauber, Project Manager CRM and Customer Loyalty, RMV GmbH
We Got to Know PRODATA as an Innovative and Experienced Agency for Customer Loyalty Systems.
Hubertus Brüggemann, Sales Director
The Software Developed by PRODATA Supports Us Very Well in our Daily Interaction with our Customers. We are Convinced by PRODATA’s Capabilities.
Giovanni Vigorito – Marketing Manager, Fiat Chrysler Group
PRODATA Provided Us with Strategically Excellent Advice on the Conception of Loyalty Programs. Their Expertise and Enthusiasm for Customer Loyalty Programs Were Always Evident.
Stefan Seele, Head of Innovation and Product Development
Your Loyalty Program in Just Three Steps
Strategy and Conception
Together, we develop a tailored strategy that is precisely aligned with your needs. We seamlessly integrate all processes into software and systems.
Setup Technology and Processes
We create benefit programs and communication systems that delight your customers. Each module ensures unique customer experiences that strengthen long-term relationships.
Benefit Programs and Communication
With our proven methods, we develop tailored loyalty systems that appeal to emotions and create desire. This way, you secure loyal customers and increase your success.
30 Years of Experience
over 1,000 Successful Projects.
Rely on these services.
- Consulting and Conception
- tailored customer loyalty systems
- Loyalty Software & Systems
- Rewards and Benefit Management
- Integration of perfectly fitting systems into your IT landscape
- General service provider for all operational tasks
- Marketing and Communication
- Comprehensive support for all-around happy customers