Phone: +49 721 98171-111

vertrieb@prodata.de

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Achieve Success
with Individual
Loyalty Solutions

Boost your success with tailored customer and employee loyalty.

Book a free consultation now

Achieve Success
with Individual
Loyalty Solutions

Boost your success with tailored customer and employee loyalty.

Book a free consultation now

Full service for B2B, B2C, and B2E. Six intelligent programs for maximum loyalty

Do You Want to not Only Acquire but also Retain your Customers Long-Term? We Develop Loyalty Solutions that Keep your Best Customers and Sustainably Increase your Sales.

Systematic customer loyalty that sustainably increases sales, purchase frequency, and loyalty.

Customer Loyalty Programs

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Boost your sales team with targeted incentives and sustainably increase your success.

Sales Incentivization

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Increase your sales through targeted incentives

Motivate customers with smart bonus programs and strategically guide their behavior.

Loyalty Program

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Employee Motivation

Increase your employees’ motivation and foster their commitment to your company goals.

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Loyalty Software and Apps

Loyalty software that integrates seamlessly into your systems – flexible and quickly implementable.

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Rewards Shop and Rewards Program

Offer a variety of rewards that encourage your customers to greater engagement and loyalty.

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Rely on these services.

360° Full-service for Greater Customer Loyalty. From the Initial Idea to Daily Operations.

  • Consulting and Conception
  • tailored customer loyalty systems
  • Loyalty Software & Systems
  • Rewards and Benefit Management
  • The SaaS systems are seamlessly integrated into the customer's IT landscape.
  • A full-service provider who can take on all operational tasks, but is not obligated to.
  • Marketing and Communication
  • comprehensive support for completely happy customers
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Create added value now and stay ahead of the competition.

Innovative Solutions

Loyalty is the formula for stable sales, increased engagement, and growing team success. PRODATA supports you with holistic strategies based on over 30 years of experience and more than 1,000 successful projects.

Churning customers? Declining employee motivation?

Everything from a single source

From concept to software? Final implementation and operation?

We implement service modules, services, or benefits worlds for your loyalty solution in a customized way. Smoothly and quickly! From basic to high-end, national or international, API modules, web, app, or wallet.

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Performance_Bosch
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Performance_Lancia
Performance_Michelin
Performance_O-BASF
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Our References

From clear strategy to successful operation: Our methodology – Your success in three phases

Conception

We develop your personal strategy with you, which optimally achieves your goals.

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Development

We implement the concept technically and operationally – efficiently and professionally.

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Operations

We operate and optimize your loyalty program – for sustainable success.

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“PRODATA supported us very well in implementing an international partner program.”

Project Management International Loyalty Systems
Bosch Thermotechnology

Our References

Our Success Stories:
Loyalty Projects presented concisely and effectively

Customer Retention Rate

Loyalty Pays Off: Successful B2C Bonus Program in Retail

For a renowned retailer with over 200 branches, we introduced a tailor-made B2C bonus program that significantly increased customer loyalty. Through exclusive discounts and personalized emotional offers, we were able to boost customer retention by an impressive 45% and increase the average shopping cart value by up to 35%. Discover how we transform loyalty into growth in retail.

Tradesman Loyalty

Innovation Meets Craftsmanship: Strong Growth in the Tradesman Sector

For our client, a manufacturer in the HVAC segment of products for tradespeople, we rethought the three-tier distribution system. Through targeted measures to strengthen and reward relationships between manufacturers, wholesalers, and tradespeople, we were able to increase sales by 32% and significantly expand sales reach. Discover how an effectively managed dealer/tradesperson network leads to measurable success and a significantly increased share of wallet.

Strategy Consulting

Two Years, One Goal: Successful Loyalty Strategy for a Universal Bank

In a two-year project, we supported one of the major universal banks in developing and implementing a holistic loyalty strategy. The result: an increase in customer retention by 21% and an 11-point rise in the NPS score, as well as a 14% increase in the average customer value (program participants). Discover how our consulting significantly contributed to this success.

Churn Rate Minimized

Customers Delighted: Successful Churn Prevention for a German Car Insurer

For a German car insurer, we developed an innovative churn prevention program. By early detection of churn risks, tailored offers, and attractive rewards, we were able to motivate customers to renew their contracts. In addition, the program optimized complaint management and increased customer satisfaction by 28%. Overall, we reduced the churn rate by 22% and sustainably strengthened customer loyalty.

New Customer Acquisition

Refer and Benefit: Successful Refer-a-Friend Program in the Telecommunications Sector

Our client from the telecommunications industry benefited from an effective refer-a-friend program. Through shared rewards, sweepstakes, and targeted special draws, we were able to significantly expand the customer base. Intelligent follow-up actions led to 68% of referred contacts becoming new customers. Learn how we achieved sustainable growth through creative strategies.

Gamification in E-Commerce

Playful Path to Success: Dwell Time Increased by up to 250%

A well-known B2C e-commerce provider has revolutionized customer loyalty through the use of gamification elements. Users now spend up to 2.5 times longer on the platform during promotional periods, leading to an impressive 39% increase in coupon, offer, and bundle redemption. Discover how playful elements improve the shopping experience, increase brand stickiness, and boost sales.

Employee Satisfaction

Motivation Reimagined: Successful Employee Incentive Program

For a leading IT service provider, we created a comprehensive employee incentive program. By rewarding individual achievements, teamwork, innovations, cost savings, new employee acquisition, and personal development with highly attractive rewards and benefit worlds, we were able to increase employee satisfaction by an impressive 45%. Discover how targeted recognition, promotion, and incentivization lead to higher motivation and productivity.

Optimized Reward Shop

Sales Success for a DAX Group: Reward Shop Optimized – Greater Appeal, Lower Costs

We elevated the reward shop for a DAX group’s external sales outlets to a new level. Through a comprehensive redesign in appearance and user-friendliness, as well as the introduction of new reward and benefit worlds, we significantly increased the shop’s appeal. Additionally, we reduced purchasing costs for our client by 23% – a significant added value for the company.

Sales Incentive and Management System

More Sales: Successful Sales Management for an Automotive Bank

For a major automotive bank, we developed a tailor-made sales incentive and management system. This system informs, trains, guides, and rewards the sales force of independent car dealers for product sales and special promotions. Through effective information, training, and attractive rewards, we achieved a double-digit sales increase and boosted participation in training programs by 72%. Learn how we put sales in the automotive industry on the fast track.

Our Solutions

Contact us directly!

Receive Direct, No-Obligation Advice

Thorsten Heftrich,
Loyalty Consultant and Managing Director
Phone
+49 721 98171–111
Email
vertrieb@prodata.de
Appointment
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  • Kriegsstraße 236
  • D-76135 Karlsruhe
  • PRODATA Databases and
    Information Systems GmbH

Our Technology Partners:

Thorsten Heftrich

Loyalty Berater und Geschäftsführer

Mehr Kundenbindung. Mehr Umsatz: Lass uns über deinen Loyalty-Erfolg sprechen.

Wie wollen wir uns treffen?
Tel: 0721 98171-111