{"id":63757,"date":"2018-03-01T10:43:46","date_gmt":"2018-03-01T09:43:46","guid":{"rendered":"https:\/\/multi.prodata.de\/system\/customer-centricity\/"},"modified":"2022-07-18T14:21:46","modified_gmt":"2022-07-18T12:21:46","slug":"customer-centricity","status":"publish","type":"page","link":"https:\/\/www.prodata.de\/system\/en\/knowhow\/customer-centricity\/","title":{"rendered":"Customer Centricity"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vdms0o-4ff3ce5158929efecf02435731ba9661\">\n#top .av-special-heading.av-vdms0o-4ff3ce5158929efecf02435731ba9661{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-vdms0o-4ff3ce5158929efecf02435731ba9661 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-vdms0o-4ff3ce5158929efecf02435731ba9661 .av-subheading{\nfont-size:18px;\n}\n<\/style>\n<div  class='av-special-heading av-vdms0o-4ff3ce5158929efecf02435731ba9661 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-0  el_before_av_slideshow_full  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Customer Centricity <\/h1><div class='av-subheading av-subheading_below'><p>What really matters?<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-1  el_after_av_heading  el_before_av_section   slider-not-first container_wrap fullsize'  ><div  class='avia-slideshow av-ikhai7s-a17f3389100452329247fb74568fcafe avia-slideshow-no scaling av_slideshow_full avia-fade-slider av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied   avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;fade&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 26.041666666667%;'><li  class='avia-slideshow-slide av-ikhai7s-a17f3389100452329247fb74568fcafe__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-61695 avia-img-lazy-loading-not-61695\"  src=\"https:\/\/www.prodata.de\/system\/wp-content\/uploads\/sites\/5\/2016\/04\/Menschen.jpg\" width=\"1920\" height=\"500\" title='Menschen' alt=''  itemprop=\"thumbnailUrl\"  style='min-height:400px; min-width:1536px; ' srcset=\"https:\/\/www.prodata.de\/system\/wp-content\/uploads\/sites\/5\/2016\/04\/Menschen.jpg 1920w, https:\/\/www.prodata.de\/system\/wp-content\/uploads\/sites\/5\/2016\/04\/Menschen-300x78.jpg 300w, https:\/\/www.prodata.de\/system\/wp-content\/uploads\/sites\/5\/2016\/04\/Menschen-1030x268.jpg 1030w, https:\/\/www.prodata.de\/system\/wp-content\/uploads\/sites\/5\/2016\/04\/Menschen-768x200.jpg 768w, https:\/\/www.prodata.de\/system\/wp-content\/uploads\/sites\/5\/2016\/04\/Menschen-1536x400.jpg 1536w, https:\/\/www.prodata.de\/system\/wp-content\/uploads\/sites\/5\/2016\/04\/Menschen-1500x391.jpg 1500w, https:\/\/www.prodata.de\/system\/wp-content\/uploads\/sites\/5\/2016\/04\/Menschen-705x184.jpg 705w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div><\/li><\/ul><\/div><\/div>\n<div id='av_section_1'  class='avia-section av-hpe60ew-8fa54ce4a794ede5d8be364141ab5b82 main_color avia-section-default avia-no-shadow  avia-builder-el-2  el_after_av_slideshow_full  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-63757'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-h7dmj5k-fb531c65e6ae716e3c3fcf5e9738bf2a\">\n#top .av-special-heading.av-h7dmj5k-fb531c65e6ae716e3c3fcf5e9738bf2a{\npadding-bottom:10px;\nfont-size:31px;\n}\nbody .av-special-heading.av-h7dmj5k-fb531c65e6ae716e3c3fcf5e9738bf2a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-h7dmj5k-fb531c65e6ae716e3c3fcf5e9738bf2a .av-special-heading-tag{\nfont-size:31px;\n}\n.av-special-heading.av-h7dmj5k-fb531c65e6ae716e3c3fcf5e9738bf2a .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-h7dmj5k-fb531c65e6ae716e3c3fcf5e9738bf2a .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-h7dmj5k-fb531c65e6ae716e3c3fcf5e9738bf2a .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-h7dmj5k-fb531c65e6ae716e3c3fcf5e9738bf2a av-special-heading-h2 blockquote modern-quote  avia-builder-el-3  el_before_av_hr  avia-builder-el-first  av-inherit-size'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Knowledge creates clear advantages!<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gta0cs8-9b6ea12c6651652b499b1944faa68731\">\n#top .hr.av-gta0cs8-9b6ea12c6651652b499b1944faa68731{\nmargin-top:48px;\nmargin-bottom:48px;\n}\n.hr.av-gta0cs8-9b6ea12c6651652b499b1944faa68731 .hr-inner{\nwidth:85px;\nborder-color:#00488f;\n}\n<\/style>\n<div  class='hr av-gta0cs8-9b6ea12c6651652b499b1944faa68731 hr-custom  avia-builder-el-4  el_after_av_heading  el_before_av_textblock  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-gieukc8-00c6af8dcddc0f5458abceb898ade425 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Time is running out. The new year has already begun. Now it&#8217;s a matter of being behind progress, or would you rather be one step ahead?<\/p>\n<p>The overriding theme that will keep us all on our toes in the near future is maximum <strong>customer centricity<\/strong>.<\/p>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fs6ixqw-2e8236585717dd9b75a0522ab2d63611\">\n.avia-section.av-fs6ixqw-2e8236585717dd9b75a0522ab2d63611{\nbackground-color:#ededed;\nbackground-image:unset;\n}\n<\/style>\n<div id='section03'  class='avia-section av-fs6ixqw-2e8236585717dd9b75a0522ab2d63611 alternate_color avia-section-default avia-shadow  avia-builder-el-6  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-63757'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fggn6hk-2b392bbb464e9d8cb99d408f6aa55952\">\n#top .av-special-heading.av-fggn6hk-2b392bbb464e9d8cb99d408f6aa55952{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-fggn6hk-2b392bbb464e9d8cb99d408f6aa55952 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-fggn6hk-2b392bbb464e9d8cb99d408f6aa55952 .av-subheading{\nfont-size:18px;\n}\n<\/style>\n<div  class='av-special-heading av-fggn6hk-2b392bbb464e9d8cb99d408f6aa55952 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-7  el_before_av_hr  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  > Know what your customer wants<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ev4fkmw-f5afe31b6ab6124bf184eef0b375c228\">\n#top .hr.av-ev4fkmw-f5afe31b6ab6124bf184eef0b375c228{\nmargin-top:48px;\nmargin-bottom:48px;\n}\n.hr.av-ev4fkmw-f5afe31b6ab6124bf184eef0b375c228 .hr-inner{\nwidth:85px;\nborder-color:#00488f;\n}\n<\/style>\n<div  class='hr av-ev4fkmw-f5afe31b6ab6124bf184eef0b375c228 hr-custom  avia-builder-el-8  el_after_av_heading  el_before_av_textblock  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-enl6hfc-c7ba0b062f38587ebfe67fe662e5a231 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>How do I recognize <strong>what<\/strong> the customer wants and <strong>when, and<\/strong> <strong>what<\/strong> can I use to inspire him? &#8211; with a modern loyalty program that can provide valuable information as part of<strong>customer centricity <\/strong>.<\/p>\n<p>Customer loyalty is the keyword. In this way, you meet the individual wishes of your customers and offer them exactly what they expect in the long term.<\/p>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1efqpjs-6d54c9a854511f0498864e142c434b1d\">\n.avia-section.av-1efqpjs-6d54c9a854511f0498864e142c434b1d{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='section03'  class='avia-section av-1efqpjs-6d54c9a854511f0498864e142c434b1d alternate_color avia-section-default avia-shadow  avia-builder-el-10  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-63757'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1dhv588-2ee19e9dc41e5abc4264e01ad4c62d3f\">\n#top .av-special-heading.av-1dhv588-2ee19e9dc41e5abc4264e01ad4c62d3f{\npadding-bottom:10px;\nfont-size:31px;\n}\nbody .av-special-heading.av-1dhv588-2ee19e9dc41e5abc4264e01ad4c62d3f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-1dhv588-2ee19e9dc41e5abc4264e01ad4c62d3f .av-special-heading-tag{\nfont-size:31px;\n}\n.av-special-heading.av-1dhv588-2ee19e9dc41e5abc4264e01ad4c62d3f .av-subheading{\nfont-size:18px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-1dhv588-2ee19e9dc41e5abc4264e01ad4c62d3f .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-1dhv588-2ee19e9dc41e5abc4264e01ad4c62d3f .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-1dhv588-2ee19e9dc41e5abc4264e01ad4c62d3f av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-11  el_before_av_hr  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Customer Centricity <\/h3><div class='av-subheading av-subheading_below'><p>The customer is at the center of all efforts<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-d6ikc0o-36c3c94b12ce7387030c1e5918989403\">\n#top .hr.av-d6ikc0o-36c3c94b12ce7387030c1e5918989403{\nmargin-top:48px;\nmargin-bottom:48px;\n}\n.hr.av-d6ikc0o-36c3c94b12ce7387030c1e5918989403 .hr-inner{\nwidth:85px;\nborder-color:#00488f;\n}\n<\/style>\n<div  class='hr av-d6ikc0o-36c3c94b12ce7387030c1e5918989403 hr-custom  avia-builder-el-12  el_after_av_heading  el_before_av_textblock  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-18wj2jc-cd32ef33c15e75d1aa780f58a54761ad '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Your potential customer is flooded with a multitude of information, choices and decisions. What leads them to ultimately decide in favor of you or your product\/service?<br \/>\n<b>Customer centricity<\/b> and a convincing <b>value proposition<\/b> are the watchwords.<\/p>\n<p>Offer your customers and also potential customers<strong> today<\/strong> exactly what they are looking for <strong>tomorrow<\/strong>. Because perfectly tailored offers with a clearly recognizable additional benefit create arguments and motivation beyond price. In this way, you can not only maintain the connection with your customers, but additionally build and maintain a long-term and stable customer relationship.<\/p>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c3kxno8-047caabaac245a8664307792701f00a5\">\n.avia-section.av-c3kxno8-047caabaac245a8664307792701f00a5{\nbackground-color:#ededed;\nbackground-image:unset;\n}\n<\/style>\n<div id='section02'  class='avia-section av-c3kxno8-047caabaac245a8664307792701f00a5 main_color avia-section-default avia-shadow  avia-builder-el-14  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-63757'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bpdkg6w-fc5dc0b92e6f35115573022b3a453ba8\">\n#top .av-special-heading.av-bpdkg6w-fc5dc0b92e6f35115573022b3a453ba8{\npadding-bottom:10px;\nfont-size:31px;\n}\nbody .av-special-heading.av-bpdkg6w-fc5dc0b92e6f35115573022b3a453ba8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-bpdkg6w-fc5dc0b92e6f35115573022b3a453ba8 .av-special-heading-tag{\nfont-size:31px;\n}\n.av-special-heading.av-bpdkg6w-fc5dc0b92e6f35115573022b3a453ba8 .av-subheading{\nfont-size:18px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-bpdkg6w-fc5dc0b92e6f35115573022b3a453ba8 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-bpdkg6w-fc5dc0b92e6f35115573022b3a453ba8 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-bpdkg6w-fc5dc0b92e6f35115573022b3a453ba8 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-15  el_before_av_hr  avia-builder-el-first  av-inherit-size'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >PRODATA has the solution!<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bbm7svs-ea9593f92da89e825267b6a35df4144f\">\n#top .hr.av-bbm7svs-ea9593f92da89e825267b6a35df4144f{\nmargin-top:48px;\nmargin-bottom:48px;\n}\n.hr.av-bbm7svs-ea9593f92da89e825267b6a35df4144f .hr-inner{\nwidth:85px;\nborder-color:#00488f;\n}\n<\/style>\n<div  class='hr av-bbm7svs-ea9593f92da89e825267b6a35df4144f hr-custom  avia-builder-el-16  el_after_av_heading  el_before_av_textblock  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-arlmvfc-c2ec353afe009fbd09896b209687b331 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Our experienced specialists collect and analyze your customer data so that intelligent tools can be used to identify the customer&#8217;s wishes and offer options for action.<br \/>\nIn this way, intelligent processes and value-added services make you an indispensable partner for your customers.<\/p>\n<p>PRODATA accompanies you methodically experienced through the strategy of customer retention and takes over all essential tasks, as well as the setup and operation of all systems and processes in your sense.<\/p>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='section06'  class='avia-section av-a6hzwoo-1925757dbaa55d143862861f22502fcc main_color avia-section-default avia-shadow  avia-builder-el-18  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-63757'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k8r1fruh-71c6ceb69355dd073df55876058287f0\">\n#top .av-special-heading.av-k8r1fruh-71c6ceb69355dd073df55876058287f0{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-k8r1fruh-71c6ceb69355dd073df55876058287f0 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-k8r1fruh-71c6ceb69355dd073df55876058287f0 .av-subheading{\nfont-size:18px;\n}\n<\/style>\n<div  class='av-special-heading av-k8r1fruh-71c6ceb69355dd073df55876058287f0 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-19  el_before_av_hr  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Trust in the experience of 29 years and over 1000 successful projects.<\/h2><div class='av-subheading av-subheading_below'><p>Look forward to innovative ideas and their first-class implementation. You are in the best of company with PRODATA. Get off to a successful start with us!<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9j6p57c-f48a035a34377517042c96f2017bea6c\">\n#top .hr.av-9j6p57c-f48a035a34377517042c96f2017bea6c{\nmargin-top:48px;\nmargin-bottom:48px;\n}\n.hr.av-9j6p57c-f48a035a34377517042c96f2017bea6c .hr-inner{\nwidth:85px;\nborder-color:#00488f;\n}\n<\/style>\n<div  class='hr av-9j6p57c-f48a035a34377517042c96f2017bea6c hr-custom  avia-builder-el-20  el_after_av_heading  el_before_av_partner  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div  class='avia-logo-element-container av-95zains-67da766ac6824df9289bc47189769d60 av-border-deactivate avia-logo-slider avia-content-slider avia-smallarrow-slider avia-content-slider-active noHover avia-content-slider-even  avia-builder-el-21  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