More than 30 years experience

Over 1000 successfully implemented projects

Full-service agency: from conception to operation


Our experience in the field of
Customer loyalty
are your key to success

Rely on a customer loyalty program to get the most out of your relationship with your customers and employees:

You increase the satisfaction and loyalty of your customers and employees

You increase the purchase frequency of your customers

You benefit from an average uplift of 15-45% of your turnover

You get valuable customer information to customize your product offering

Join our customers and achieve an uplift of up to 45% of your sales:

Mercedes-Benz
BASF
Michelin
Audi
Volkks
Festool
Trumpf
Festo

Are you currently facing at least one
of these challenges?

YOU WANT TO GET TO KNOW YOUR CUSTOMERS?

You do not know who buys from you and why? Do you want to know who your customers are and how best to address them?

WOULD YOU LIKE TO REDUCE THE COSTS OF ACQUIRING NEW CUSTOMERS?

Are you currently spending a lot of money and effort to attract new customers?

YOU WANT TO STAND OUT FROM THE COMPETITION?

The pressure to succeed is high and you have to constantly compare prices with the competition to stay competitive?

YOU WANT TO MOTIVATE YOUR SALES TEAM?

You are not satisfied with the achievement of your sales team’s goals and are looking for ways to motivate them to better performance in the long term?

THEN WE HAVE THE RIGHT SOLUTION FOR YOU!

What our customers say

In the development of a strategic concept for customer loyalty, competent consulting was very important to us in the choice of partner, in addition to many years of expertise. All these aspects are fulfilled to a high degree by PRODATA. We look forward to the next steps of cooperation.

Kim Schiefer
Head of Strategic Business Development Digital

It is admirable how focused and goal-oriented they are in the overall project management and implementation of our loyalty card program. It’s simply great how PRODATA calmly develops pragmatic solutions for even the most urgent changes in requirements.

Dr. Jagenberg
Director Marketing & Online Sales, Hallhuber GmbH

the Bosch logo

PRODATA supported us very well in the implementation of an international partner program.

Peter Dünzelmann

Project management int. Loyalty Systems, Bosch Thermotechnology

We chose PRODATA for the implementation of our new customer loyalty system mainly because of the innovative concepts and the customized IT environment.

A. Schömig
Management, Derpart GmbH

Learn more in our free whitepaper
on the subject of customer loyalty

How to maximize the potential of your customers with a customer loyalty program
How digitization can increase efficiency in marketing & sales
Tangible reasons for a customer loyalty program
How we develop a successful customer loyalty system for you


More customer turnover in 5 steps

Preliminary talk & analysis

We learn your goals and
Know the actual situation.

Consulting & Conception

Based on a methodically proven concept, we design a customized setup for your customers.

Setup & Systems

Systems, interfaces and communication channels are set up to fit exactly according to the communication concept.

Go-live and operating phase

Your customers experience more
and additive advantages,
Services and benefits
and want more and
more intense with you
work together.

Reporting & further development

By constantly monitoring the most important KPIs, we keep everything under control for you as a general contractor and continuously optimize together with you for even more success with your customers.


Benefit from a successful customer loyalty program

approx. 50%

of all existing customers
assume
Customer loyalty programs participate

7 - 10 times

It is more favorable to retain existing customers than to acquire new ones.

up to 45%

more turnover you can achieve thanks to loyal regular customers

Owner-managed

“It is our common goal to provide the best customer loyalty program
suitable for you to develop. We accompany you from the conception
all the way to operations.”

Thorsten Heftrich, Managing Director

The two owners Wolfram Eberitzsch and Thorsten Heftrich
As managing directors, we stand by the highest performance and quality
and personally vouch for their implementation in your company PRODATA.

CONTACT

PRODATA Databases and Information Systems GmbH

Kriegsstraße 236

D-76135 Karlsruhe

Phone: +49 (0)721 / 98 171 – 111


sales (@) prodata.com


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