{"id":63965,"date":"2022-08-18T09:00:28","date_gmt":"2022-08-18T07:00:28","guid":{"rendered":"https:\/\/multi.prodata.de\/loyalty\/63965\/"},"modified":"2022-08-18T15:36:06","modified_gmt":"2022-08-18T13:36:06","slug":"63965","status":"publish","type":"post","link":"https:\/\/www.prodata.de\/loyalty\/en\/63965\/","title":{"rendered":"Why exactly customer contact?"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_section  avia-builder-el-first   container_wrap fullsize'  ><div  class='avia-slideshow av-l6xlmiis-07cc849f07749d0be262e4da45ad0db9 avia-slideshow-featured av_slideshow_full avia-slide-slider av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-1' 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.av-special-heading.av-l6xllxj6-9eb2d01791f9aedf1c5a1726fff68001{\npadding-bottom:10px;\ncolor:#000000;\n}\nbody .av-special-heading.av-l6xllxj6-9eb2d01791f9aedf1c5a1726fff68001 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l6xllxj6-9eb2d01791f9aedf1c5a1726fff68001 .special-heading-inner-border{\nborder-color:#000000;\n}\n.av-special-heading.av-l6xllxj6-9eb2d01791f9aedf1c5a1726fff68001 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l6xllxj6-9eb2d01791f9aedf1c5a1726fff68001 av-special-heading-h1 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >Why exactly customer contact?<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l6xln8et-7a9f587effb0ededd9350a4cd39bae65\">\n.avia-section.av-l6xln8et-7a9f587effb0ededd9350a4cd39bae65{\nbackground-color:#000000;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-l6xln8et-7a9f587effb0ededd9350a4cd39bae65 main_color avia-section-default avia-no-border-styling  avia-builder-el-3  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-63965'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-25nbijb-d00cdd3ddbee76b35f986fd1326c1cf5\">\n#top .hr.av-25nbijb-d00cdd3ddbee76b35f986fd1326c1cf5{\nmargin-top:30px;\nmargin-bottom:30px;\n}\n.hr.av-25nbijb-d00cdd3ddbee76b35f986fd1326c1cf5 .hr-inner{\nwidth:50px;\nborder-color:#ffffff;\n}\n<\/style>\n<div  class='hr av-25nbijb-d00cdd3ddbee76b35f986fd1326c1cf5 hr-custom  avia-builder-el-4  el_before_av_textblock  avia-builder-el-first  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l6xlmxw7-da19a1bd6288ca725d12202f27c5f929\">\n#top .av_textblock_section.av-l6xlmxw7-da19a1bd6288ca725d12202f27c5f929 .avia_textblock{\nfont-size:20px;\n}\n<\/style>\n<section  class='av_textblock_section av-l6xlmxw7-da19a1bd6288ca725d12202f27c5f929 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p>&#8220;Every contact we have with our customers impacts whether they come back or not. We have to be great every time or we will lose them.&#8221; &#8211; Kevin Stirtz<\/p>\n<p>All touch points you have or offer with your customer should produce an overwhelming result. Ideally, your customer will even rave about a positive, incomparable experience. That is perfect customer loyalty.<\/p>\n<p>But what does that mean for you? The bottom line is that your customers become your fans. They unconsciously become brand ambassadors; on average, they even tell three other people about it through positive word-of-mouth. They ensure other people have insight into their positive customer experience. They can control and amplify this effect.<\/p>\n<p>Finally, you increase customer satisfaction, which forms an optimal basis for long-term customer loyalty.<\/p>\n<\/div><\/section>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1snldp3-6af0faed936b146ab78123b37a6b0754\">\n.avia-section.av-1snldp3-6af0faed936b146ab78123b37a6b0754{\nbackground-color:#000000;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-1snldp3-6af0faed936b146ab78123b37a6b0754 main_color avia-section-default avia-no-border-styling  avia-builder-el-6  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-63965'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-16q0b87-e5ad3be03defd86012c5590421dd0bdb\">\n#top .av_textblock_section.av-16q0b87-e5ad3be03defd86012c5590421dd0bdb .avia_textblock{\nfont-size:20px;\n}\n<\/style>\n<section  class='av_textblock_section av-16q0b87-e5ad3be03defd86012c5590421dd0bdb '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a href=\"https:\/\/www.prodata.de\/loyalty\/blog\/page\/2\/\">Back to the overview<\/a><\/p>\n<\/div><\/section>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-wv83uf-a58debc44197e00f0d9d3d513e0cfddb\">\n.avia-section.av-wv83uf-a58debc44197e00f0d9d3d513e0cfddb{\nbackground-color:#000000;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-wv83uf-a58debc44197e00f0d9d3d513e0cfddb main_color avia-section-default avia-no-border-styling  avia-builder-el-8  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-63965'><div class='entry-content-wrapper clearfix'><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;Every contact we have with our customers impacts whether they come back or not. We have to be great every time or we will lose them.&#8221; &#8211; Kevin Stirtz  <\/p>\n","protected":false},"author":3,"featured_media":63961,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[17],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why exactly customer contact? - Prodata Loyalty Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.prodata.de\/loyalty\/en\/63965\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why exactly customer contact? - Prodata Loyalty Solutions\" \/>\n<meta property=\"og:description\" content=\"&quot;Every contact we have with our customers impacts whether they come back or not. 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