Customers come and go.
Build long-term relationships with your customers!
PRODATA maximizes customer loyalty.
Why Choose Personalized Customer Loyalty Programs? Because it gives his company a boost.
INCREASE LOYALTY
Customers are constantly comparing prices and quickly switching to other providers. Eliminate this behavior with a smart loyalty program! Build long-term customer loyalty and strategically influence their behavior with tailored offers, reward programs, and benefits.
In a fast-paced world where customers quickly switch to the competition, strong customer loyalty programs are the key to your success.
DELIGHT CUSTOMERS
A successful loyalty program is based on a solid strategy and flawless implementation.
Motivate and inspire your customers. For sustainable behavioral change. Choose from a variety of loyalty programs to find your own unique way to engage, reward, and retain your customers.
From small to large businesses, from budget-friendly to high-end solutions, from domestic to international: PRODATA develops fast, customized solutions. Your new program can be up and running in as little as 8 weeks. Interested?
Achieve measurable success in terms of customer loyalty with PRODATA. 4 examples of KPIs out of more than 60
Fewer cancellations and greater customer satisfaction
Higher revenue
Larger share of wallet
Customer Data Collection and Opt-In
















Our Success Stories:
Loyalty programs presented briefly and concisely
Customer Retention Rate
Loyalty Pays Off: A Successful B2C Rewards Program in Retail
For a well-known retailer with over 200 stores, we implemented a customized B2C rewards program that significantly increased customer loyalty. Thanks to exclusive discounts and personalized, emotionally engaging offers, we were able to increase customer retention by an impressive 45% and the average cart value by up to 35%. Discover how we turn loyalty into growth in the retail sector.
Retaining Artisans
Innovation Meets Craftsmanship: Strong Growth in the Craft Sector
For our client, a manufacturer of HVAC products for tradespeople, we revitalized the three-tier distribution system. Through targeted measures designed to strengthen and reward relationships between the manufacturer, wholesalers, and tradespeople, we succeeded in increasing revenue by 32% and significantly expanding the distribution reach. Discover how an effectively managed network of retailers and tradespeople leads to measurable success and a significant increase in market share.
Strategic Consulting
Two Years, One Goal: A Successful Loyalty Strategy for a Universal Bank
In a two-year project, we supported one of the largest universal banks in developing and implementing a holistic loyalty strategy. The result: a 21% increase in customer loyalty, an 11-point increase in the NPS score, and a 14% increase in average customer value (among program participants). Find out how our consulting services played a key role in this success.
Minimized cancellation fee
Rave Reviews: Successful Churn Prevention for a German Auto Insurer
For a German auto insurance company, we developed an innovative program to prevent policy cancellations. By identifying cancellation risks early on, offering tailored proposals, and providing attractive premiums, we were able to encourage customers to renew their policies. In addition, the program optimized claims management and increased customer satisfaction by 28%. Overall, we reduced the cancellation rate by 22% and strengthened customer loyalty in a sustainable way.
Acquisition of New Customers
Recommend and Benefit: A Successful "Customers Refer Customers" Program in the Telecommunications Industry
Our client in the telecommunications sector benefited from an effective „customer-referral“ program. Through shared rewards, prize contests, and targeted special drawings, we were able to significantly expand the customer base. Smart follow-up efforts ensured that 68% of the referred leads became new customers. Discover how we achieved sustainable growth through creative strategies.
Gamification in E-commerce
Playing Your Way to Success: Dwell Time Increased by Up to 250%
A well-known B2C e-commerce provider has revolutionized customer loyalty through the use of gamification elements. Users now spend up to 2.5 times more time on the platform during promotional periods, which has led to an impressive 39% increase in the redemption of coupons, offers, and bundles. Discover how gamification elements enhance the shopping experience, boost brand recall, and increase revenue.
Employee Satisfaction
Rethinking Motivation: A Successful Employee Incentive Program
For a leading IT service provider, we created a comprehensive employee rewards program. By rewarding individual achievements, teamwork, innovation, cost savings, the recruitment of new colleagues, and personal development with highly attractive rewards and benefits, we’ve managed to increase employee satisfaction by an impressive 45%. Discover how targeted recognition, promotion, and incentives lead to greater motivation and productivity.
Optimized Rewards Store
Sales Success for a DAX-Listed Group: Optimized Rewards Store—Greater Appeal, Lower Costs
We took the rewards store at a DAX-listed group’s retail locations to a whole new level. Thanks to a complete redesign in terms of appearance and ease of use, as well as the introduction of new reward categories and benefits, we were able to significantly increase the store’s appeal. In addition, we reduced our client’s procurement costs by 23%—a significant added value for the company.
Sales Incentive and Monitoring System
Accelerated Sales: Effective Sales Management for an Auto Finance Bank
For a major automotive bank, we developed a customized sales incentive and monitoring system. This system informs, trains, monitors, and rewards the sales teams at independent car dealerships for product sales and special promotions. Thanks to effective information, training, and attractive rewards, we’ve achieved a double-digit increase in revenue and boosted participation in training programs by 72%. Discover how we’re putting automotive sales in the fast lane.
Here's what our customers say
The focus and goal-oriented approach with which you manage and execute our customer card program are truly admirable. It’s simply fantastic how you calmly develop pragmatic solutions even for the most urgent changes in requirements.
Dott.ssa Jagenberg – Director Marketing & Online Sales
Hallhuber GmbH
PRODATA provided us with excellent support in implementing an international partner program.
Peter Dünzelmann – Project Management, International Loyalty Systems
, Bosch Thermotechnik
Thank you so much, PRODATA. I’m thrilled with the quick and professional implementation of our customer loyalty program.
Ralf Hartmann – Loyalty Project Manager, August Brötje GmbH
In developing a strategic concept for customer loyalty, in addition to many years of experience, expert consulting was very important to us in choosing a partner. Prodata meets all of these criteria to a large extent. We look forward to the next phases of our collaboration.
Kim Schiefer – Head of Strategic Digital Business Development
We chose PRODATA to implement our new customer loyalty program, primarily because of its innovative concepts and customized IT environment.
A. Schömig – Management, Derpart GmbH
We are very satisfied with Prodata’s services. They find and implement solutions to our challenges very quickly. The support we receive from the project managers is excellent, and we always feel we are in very good hands.
Tobias Erber – Marketing, Modepark Röther
There are many reasons why we chose PRODATA. Among them are their extensive experience and creative ideas. PRODATA won us over with their professional work!
Hauke Böckmann – Sales and Marketing Management, 1. FC Köln GmbH & Co. KGaA
To create and manage a portal designed to monitor sales, commerce, and customer loyalty, we found PRODATA to be a competent and strong full-service partner that actively supports us with creative concepts. The planning, design, and implementation were carried out to our full satisfaction, and we look forward to our continued collaboration.
Sebastian Rettke – Head of Marketing, Baumit GmbH
Our partnership with PRODATA has led to a significant improvement in our customer retention strategy. Their team has supported us with customized solutions and exceptional expertise.
Sandra Tauber, CRM and Customer Loyalty Project Manager, RMV GmbH
We came to know PRODATA as an innovative and experienced agency specializing in customer loyalty programs.
Hubertus Brüggemann, Sales Director
The software developed by PRODATA is a great help to us in our day-to-day management of our clients. We are confident in PRODATA’s capabilities.
Giovanni Vigorito – Marketing Manager, Fiat Chrysler Group
PRODATA provided us with excellent strategic advice on designing loyalty programs. Their expertise and enthusiasm for customer loyalty programs were always evident.
Stefan Seele, Head of Innovation and Product Development
Book a free initial consultation now
A no-obligation, one-on-one meeting with Thorsten Heftrich, loyalty consultant and owner.
Tailored specifically to your company and its goals + use cases, best practices, and current research
Just three steps to your bonus program
Strategy and Concept
Together, we develop a customized strategy that is precisely tailored to your needs. We seamlessly integrate all processes into software and systems.
Engineering and Processes
We create worlds of benefits and communication systems that delight your customers. Each module delivers unique customer experiences that strengthen long-term relationships.
Worlds of Benefits and Communication
Using our proven methods, we develop customized loyalty programs that appeal to emotions and spark desire. This ensures customer loyalty and boosts your success.
30 years of experience
Over 1,000 successful projects.
Trust these services.
- Consulting and Design
- Customized customer loyalty programs
- Loyalty Software and Systems
- Management of Rewards and Benefits
- Customized system integration into your IT landscape
- General service provider for all operational tasks
- Marketing and Communication
- Comprehensive support for all-around customer satisfaction