data capture/response management

Full-Service.
professional handling of your data as a factor of success.
Do not lose customers.
proper data management helps.
Hosting.
simply use systems and services from the cloud.
document processing.
simple, safe and perfectly implemented.
Outsourcing.
we care successfully for your daily doing.

data capture/response management

your aims

professional and reliable data capture by trained personnel
postal correction directly during the capture
parallel processing of mail, fax, audio text, email und individual mail
depiction of complete workflow processes

PRODATA has the solution!

Incoming documents are opened, sorted and prepared for further processing in our incoming mail office. High performance scanners with a capacity of several thousand documents per hour are used for scanning. Depending on the data present, we use modern OCR-based detection software, or our skilled personnel manually handles and captures your response quickly and reliably.

Since reference data can be deposited directly during collection, we guarantee that the data collected is of the highest quality, e.g. a postal check directly during input ensures the addresses are written correctly.

International campaigns of a high standard are made possible thanks to the postal code database from over 200 countries.

more information: www.prodata-doku.de

letter / fax
anything is possible, from coupon advertisement to postcards to double-sided A4 mailings. Special OCR software enables invoices to be efficiently captured.
audiotext
we capture all possible sound and data carriers. Capacities for more than 1,000 audio text recordings per day are available.
E-Mail / Internet
we accept standard as well as individual emails and then code them and add them to your database.
individual mail
your mail will be pre-coded according to cases and procedure. A pre-defined campaign can also be initiated. We offer you an efficient electronic mail center
printed forms, supporting documents and invoices
we take over the capture of bills of sales, warranty claims and invoices. Data bases, deposited business-rules and mulit-level molding processes assure high quality.