Our Loyalty Programs
Concept development, software, value-added services, communication, and management: a full range of services from a single provider
Our Loyalty Programs
Concept development, software, value-added services, communication, and management: a full range of services from a single provider
Customized Program
Our approach involves providing targeted development for your customers, employees, or salespeople as they progress along their individual customer journeys and, with systematic support, aligning them with your company’s goals. We remain innovative, yet simple and easy to understand.
With a customized program tailored to your marketing and sales goals, you’ll achieve the measurable success you’re looking for.
Effective Customer Loyalty and Incentives: Your Partner from the Very Beginning
Everything from a single source
Boost your brand’s appeal with the perfect loyalty solution!
Make your products and your brand even more appealing, and work with us to develop your perfect loyalty solution! As a full-service partner, we offer you everything from a single source: from concept development to implementation and ongoing management.
Whether it’s customer retention in B2B or B2C, employee motivation, or sales promotion, with over 30 years of experience and the necessary tools, we’ll reliably support you in achieving your goal.
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Consulting
Using proven methods, research, and best practices, we develop concepts that work. With a solution-oriented approach tailored to your market situation, we create a clear plan for the desired behavioral change.
Concept Development
Customized solutions that define benefits, objectives, onboarding, technology, KPIs, processes, and partnerships, including costs, management, and timelines leading up to the go-live.
Software and Systems
Our microservices-based Loyalty Framework, with over 600 features, enables an efficient and tailored customer loyalty process. It is successful when IT seamlessly implements the communication strategy.
Programming
Custom databases, interfaces, and apps, seamlessly integrated for optimal connectivity, flexible IT processes, and flawless execution of your marketing and sales goals.
Rewards and Benefits Management
Prodata offers a wide range of customized benefits—from merchandise, gift cards, and travel to services—in your branded store. High availability, fast delivery, and high-quality service ensure maximum customer satisfaction.
Marketing and Communication
PRODATA manages your campaigns—from planning and monitoring to delivery—across multiple channels and optimized for maximum effectiveness.
Project Management
A dedicated project manager will provide expert support throughout the entire project and ensure that your objectives are implemented effectively.
Support
We take a holistic approach to managing your project. Your project manager and our support team are available to answer questions, assist with development, and provide customer support, including optimizing your rewards programs and shopping experience.
An Overview of Our Services
Our Methodology: Your Success in Three Steps
Concept Development
First, we work with you to develop a strategy, which we then use as the basis for designing your program. During this process, we define objectives such as building customer loyalty, increasing sales, boosting visit frequency, or growing revenue.
Next, we define the program’s benefits and services, as well as the relevant target groups. The goal is to align your needs with those of your customers, employees, or salespeople. The result is a detailed concept model that encompasses all strategic, operational, communication, and economic aspects.
We’ll work with you to develop your own personalized strategy that best helps you achieve your goals.
Structure and Development
We implement the concept technically and operationally, efficiently and professionally.
After the concept has been developed, our expert project managers and technicians implement all the content. We handle the creation of systems, websites, processes, and databases, and work with you to develop promotional materials. In addition, we coordinate with subcontractors such as printing companies and prize suppliers.
With state-of-the-art technology and a powerful server architecture, we ensure secure management of data and IT processes. Our modular development approach enables rapid and cost-effective implementation of your specific needs.
Management
We handle the entire management of your program, including technical and communications services, support, and benefits management. Upon request, you’ll receive regular statistics and can measure the effectiveness of your activities using our performance monitoring tools. Your dedicated project manager will support you in optimizing and continuously developing your program to ensure its long-term success.
We manage and optimize your loyalty program to ensure long-term success.
