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Success Through
, Customized Loyalty Solutions

Boost your success with customized customer and employee loyalty programs.

Book a free consultation now

Success Through
, Customized Loyalty Solutions

Boost your success with customized customer and employee loyalty programs.

Book a free consultation now

Comprehensive service for B2B, B2C, and B2E. Six smart programs for maximum customer loyalty

Do you want to not only attract new customers but also build long-term loyalty? We develop loyalty solutions that help you retain your best customers and sustainably increase your revenue.

Systematic customer loyalty programs that sustainably increase revenue, purchase frequency, and customer loyalty.

Customer Loyalty Programs

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Boost your sales team with targeted incentives and sustainably increase your success.

Sales Incentivization

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Increase Your Revenue with Targeted Incentives

Motivate your customers with smart rewards programs and guide their behavior in a targeted way.

Rewards Program

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Employee Motivation

Boost your employees‘ motivation and encourage their commitment to achieving your business goals.

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Loyalty Software and Applications

Loyalty software that integrates seamlessly with your systems—flexible and quick to implement.

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Rewards Store and Rewards Program

Offer a variety of rewards that encourage your customers to engage more and become more loyal.

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You can count on these services.

Comprehensive, 360° services to enhance customer loyalty. From the initial idea to day-to-day implementation.

  • Consulting and Design
  • Custom Customer Loyalty Programs
  • Loyalty Software and Systems
  • Benefits and Perks Management
  • SaaS systems are custom-integrated into the customer's IT environment.
  • A general service provider that can handle all operational tasks, but is not required to do so.
  • Marketing and Communication
  • Comprehensive support to ensure our customers are always satisfied
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Create added value now and stay ahead of the competition.

Innovative Solutions

Customer loyalty is the key to stable revenue, greater engagement, and increasing team success. PRODATA supports you with comprehensive strategies based on more than 30 years of experience and over 1,000 successful projects.

Customers leaving? Declining employee motivation?

All-in-one

From concept to software? Final implementation and operation?

We implement service modules, services, or benefit programs for your loyalty solution, tailored to your specific needs. Quickly and easily! From entry-level to premium, national or international—whether API modules, web, mobile apps, or digital wallets.

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Our References

From a Clear Strategy to Successful Implementation: Our Method—Your Success in Three Phases

Conception

We work with you to develop a personalized strategy that best helps you achieve your goals.

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Development

We implement the concept from both a technical and operational standpoint—efficiently and professionally.

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Exploitation

We manage and optimize your loyalty program—for long-term success.

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„PRODATA provided us with excellent support in implementing an international partnership program.“

Project Management for International Loyalty Programs
, Bosch Thermotechnik

Our References

Our Success Stories:
Customer loyalty projects presented concisely

Customer Retention Rate

Loyalty Pays Off: A Successful B2C Rewards Program in Retail

For a well-known retail chain with more than 200 stores, we implemented a customized B2C rewards program that significantly increased customer loyalty. Through exclusive discounts and personalized, emotionally engaging offers, we were able to increase customer retention by 45% and the average order value by up to 35%. Discover how we turn loyalty into growth in the retail sector.

Retaining Artisans

Innovation Meets Craftsmanship: Strong Growth in the Crafts Sector

For our client, a manufacturer of HVAC products for tradespeople, we redesigned the three-tier distribution system. Through targeted measures aimed at strengthening and rewarding relationships between the manufacturer, wholesalers, and tradespeople, we were able to increase revenue by 32% and significantly expand the distribution reach. Discover how an effectively managed network of resellers and tradespeople leads to measurable success and a significantly increased market share.

Strategy Consulting

Two Years, One Goal: A Successful Customer Loyalty Strategy for a Full-Service Bank

As part of a two-year project, we helped one of the major universal banks develop and implement a comprehensive customer loyalty strategy. The result: a 21% increase in customer loyalty, an 11-point increase in the NPS score, and a 14% increase in average customer value (among program participants). Find out how our advice contributed significantly to this success.

Minimized cancellation rate

Enthusiastic Customers: Successful Churn Prevention for a German Auto Insurer

For a German auto insurer, we developed an innovative program to prevent policy cancellations. Through early detection of cancellation risks, customized offers, and attractive premiums, we were able to encourage customers to renew their policies. In addition, the program optimized claims management and increased customer satisfaction by 28%. Overall, we reduced the cancellation rate by 22% and strengthened customer loyalty in the long term.

Acquisition of New Customers

Refer and Enjoy: A Successful Referral Program in the Telecommunications Industry

Our client in the telecommunications sector benefited from an effective referral program. Through shared bonuses, contests, and targeted special sweepstakes, we were able to significantly expand the customer base. Smart follow-up actions resulted in 68% of referred leads becoming new customers. Discover how we achieved sustainable growth through creative strategies.

Gamification in E-Commerce

Success Through Play: Average Session Duration Increased by Up to 250%

A well-known B2C e-commerce provider has revolutionized customer loyalty through the use of gamification elements. Users now stay on the platform up to 2.5 times longer during promotional periods, resulting in an impressive 39% increase in the number of coupons, deals, and bundle offers redeemed. Discover how gamification elements enhance the shopping experience, boost brand loyalty, and increase revenue.

Employee Satisfaction

Rethinking Motivation: A Successful Employee Incentive Program

For a leading IT service provider, we created a comprehensive employee incentive program. By rewarding individual performance, teamwork, innovation, cost savings, the recruitment of new colleagues, and personal development with bonuses and highly attractive benefit packages, we were able to increase employee satisfaction by 45%. Discover how targeted recognition, promotion, and incentives lead to increased motivation and productivity.

Optimized Rewards Store

Sales Success for a DAX-Listed Company: Optimized Rewards Store—Greater Appeal, Lower Costs

For a DAX-listed company, we took its rewards store at its external retail locations to the next level. Through a complete redesign of the visual appeal and user experience, as well as the introduction of new reward categories and benefits, we were able to significantly increase the store’s appeal. In addition, we reduced procurement costs by 23% for our client—a significant value-add for the company.

Sales Incentive and Management System

Increased Sales: Successful Sales Management for an Auto Finance Company

For a major auto finance company, we developed a customized sales incentive and management system. This system informs, trains, manages, and rewards the sales teams at independent car dealerships for product sales and special promotions. Through effective communication, training, and attractive rewards, we achieved double-digit revenue growth and increased participation in training programs by 72%. Discover how we’re taking sales in the automotive sector to the next level.

Our Solutions

Get in touch right away!

Receive Direct, No-Obligation Advice

Thorsten Heftrich,
Loyalty Consultant and Managing Director
Phone
+49 721 98171–111
Email
vertrieb@prodata.de
Appointment
Book a consultation
Book a free consultation now

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Thorsten Heftrich

Loyalty Berater und Geschäftsführer

Mehr Kundenbindung. Mehr Umsatz: Lassen Sie uns über Ihren Loyalty-Erfolg sprechen.

Wie wollen wir uns treffen?
Tel: 0721 98171-111