Our Loyalty Programs
Concepción, software, a world of benefits, communication, and operations: a full range of services from a single provider
Our Loyalty Programs
Concepción, software, a world of benefits, communication, and operations: a full range of services from a single provider
Customized Program
Our approach focuses on developing your customers, employees, or salespeople in a way that is tailored to their individual customer journey, while at the same time systematically guiding them toward your company’s goals. We remain innovative, yet simple and easy to understand.
With a customized program tailored to your marketing and sales goals, you will achieve the measurable success you desire.
Effective Customer Loyalty and Incentives: Your Partner from the Start
Everything in one place
Boost your brand’s appeal with the perfect loyalty solution!
Make your products and brand even more appealing and work with us to develop your perfect customer loyalty solution. As a full-service partner, we offer you everything from a single source: from concept to implementation and ongoing operation.
Whether it’s building customer loyalty in B2B or B2C, motivating employees, or promoting sales, with over 30 years of experience and the necessary tools, we can confidently support you on your path to achieving your goal.
Trust these services
Consulting
Using sound methods, research, and best practices, we develop concepts that work. With a solution-oriented approach tailored to your market situation, we create a clear plan to drive the desired behavioral change.
Design
Customized solutions that define benefits, objectives, implementation, technology, KPIs, processes, and partnerships, including costs, operations, and the timeline leading up to launch.
Software and Systems
Our microservices-based loyalty framework, with more than 600 features, enables an efficient and customized customer loyalty process. It is successful when IT seamlessly implements the communication strategy.
Programming
Databases, interfaces, and custom applications, seamlessly integrated for optimal connectivity, flexible IT processes, and flawless execution of your marketing and sales goals.
Management of Bonuses and Benefits
PRODATA offers a wide range of customized benefits—from products, gift cards, and travel to services—at its brand store. High product availability, fast delivery, and first-class service ensure maximum customer satisfaction.
Marketing and Communication
PRODATA manages your campaign—from planning and monitoring to delivery—across all channels and optimized for maximum impact.
Project Management
A dedicated project manager provides expert support throughout the entire project and ensures that your objectives are implemented effectively.
Support
We provide comprehensive oversight of your project. Your project manager and our service team are available to answer your questions, assist with project development, and provide customer support, including optimizing your rewards programs and purchasing processes.
Our Services at a Glance
Our Methodology: Your Success in Three Phases
Design
At the outset, we work together to develop a strategy, which we then use as the basis for creating a concept for your program. During this process, we define objectives such as building customer loyalty, increasing sales, boosting purchase frequency, or raising revenue.
Next, we define the program’s key benefits and services, as well as the relevant target groups. The goal is to align your goals with those of your customers, employees, or sales representatives. The result is a detailed concept template that covers all strategic, operational, communication, and financial aspects.
We work with you to develop a personalized strategy that best helps you achieve your goals.
Structure and Development
We implemented the concept technically and operationally, efficiently and professionally.
Once the concept has been developed, our experienced project managers and technical staff implement all the content. We handle the creation of systems, websites, processes, and databases, and work with you to develop promotional materials. In addition, we coordinate with subcontractors, such as printing companies and promotional item suppliers.
With state-of-the-art technology and a powerful server architecture, we guarantee secure management of data and IT processes. Our modular development approach enables rapid and cost-effective implementation of your individual requirements.
How It Works
We handle all aspects of your program’s operations, including technical and communications services, support, and benefits management. If you wish, you’ll receive regular statistics and can measure the effectiveness of your activities using our monitoring tools. Your dedicated project manager will support you in the ongoing optimization and development of your program to ensure its vitality.
We manage and optimize your loyalty program to ensure its long-term success.
